PREPARE/ENRICH will guarantee the quality of its product and will offer a full refund if the product is not to the standard shown on the web site.

Unfortunately, we do not refund for incorrect choice.

Please contact PREPARE/ENRICH for any further questions you might have.

If the New Zealand Consumer Guarantees Act 1993 applies, you may have rights or remedies which are not excluded nor limited by the above. If you are using this Site or its content for business purposes, the above exclusions and limits will apply and the New Zealand Consumer Guarantees Act 1993 will not apply.

We will take action, within a reasonable time, to correct any error or inaccuracy which is brought to our attention.

Terms & Conditions:

General

All goods and services sold by us to you are sold on the terms of trade set out below. We may at any time vary these terms of trade. These terms of trade may not otherwise be varied unless agreed by us in writing. In these terms of trade, references to "we", "our" or "us" are references to Life Resources and references to "you" and "your" are references to the customer.

Delivery Charges

You will pay delivery charges on any goods you order from us as follows:

• All orders over $50 will be eligible for FREE DELIVERY
• Orders under $50 will incur a $4.00 delivery fee.
• Rural delivery for orders under $50 incur a $6.50 delivery fee.

Acceptance

You will be deemed to have read and accepted these terms of trade when you confirm an order for goods or services by clicking on the "SUBMIT" button or "I ACCEPT" button. Once your order has been accepted by us this will constitute a binding contract for the supply of the goods or services on these terms of trade

Price and Payment

For all goods or services ordered by you, you must pay the price for the goods or services specified on our website at the time your order is accepted by us. All payments are to be made by credit card (we accept Mastercard & Visa). We may contact you directly to confirm your credit card details. All prices are in New Zealand dollars and are inclusive of GST (being tax levied in accordance with the Goods and Services Tax Act 1985 and includes tax levied in substitution for such tax). You will pay all other applicable taxes, import duties, levies or tariffs which may be payable (if any).

Order and Delivery

We will endeavor to deliver goods ordered from us within 3 days of the order being placed. If we anticipate that you will not receive the goods within 3 days we will advise the reason for the delay and the likely date of the delivery. You will then be asked to confirm the order or cancel the order. The timing for delivery of services ordered from us will be as specified on our website or as agreed by us and you. We will not be liable for any delays in delivery of goods or services.

Property/Risk

Property and risk in goods ordered by you from us will pass to you upon delivery of the goods to your specified delivery address for the relevant order.

Liability

Subject to the provisions of this clause, to the extent permitted by law:

• all warranties, representations and guarantees (whether express, implied or statutory) are excluded;
• we will not be liable for any indirect losses or consequential damages of any kind suffered or incurred by you; and
• we limit our liability to the replacement, or replacement cost and the delivery cost, of the relevant goods at our option.

If you are not acquiring goods or services from us for business purposes, you may have rights and remedies under the New Zealand Consumer Guarantees Act 1993 in which case the above exclusions and limitations (and any other provisions in these terms of trade which limit or exclude the rights and remedies available to you) will not apply to the extent these are inconsistent with your rights and remedies under that Act. If you are acquiring goods or services from us for business purposes, the New Zealand Consumer Guarantees Act 1993 will not apply.

Credit Card

We accept Visa, Mastercard, Diners Club & American Express.

Internet Banking/Direct Credit

You can choose to purchase our products using internet banking/direct credit into our bank account once your order has been placed. Your goods will be processed as soon as we have received your payment into our account.

Account Name: Life Resources

Account Number: 02 0800 0223675 00

PLEASE USE YOUR INVOICE NUMBER AS A REFERENCE SO THAT WE CAN CONFIRM YOUR PAYMENT

Cheque

You can make payment by cheque which can be made out to Life Resources Limited and posted to us with a printout of your order to:

Life Resources
PO Box 13434
Christchurch

Your order will be processed once we have received your payment.

PREPARE/ENRICH's Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information PREPARE/ENRICH Collects:

This notice applies to all information collected or submitted on the PREPARE/ENRICH website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

• Name
• Address
• Email address
• Phone number
• Credit/Debit Card Information
• (etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address.

The Way PREPARE/ENRICH Uses Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter which may include updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

PREPARE/ENRICH's Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by logging in and clicking on the 'Your Account' link. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact PREPARE/ENRICH

Should you have other questions or concerns about these privacy policies, please fill out the form on our Contact page.